Continuing Education: An Ongoing Endeavor

At Contract Exteriors, we’re dedicated to the art of roofing-- but we’re more than just a roofing contractor. We also install siding, decks, windows, doors, and everything else that makes up the exterior of your home. Being both versatile and specialized requires continuous education and training.

 

Without a thirst for knowledge and the desire to make ourselves better, we know something would fall by the wayside. We’re devoted to keeping up with our craft and being the best exterior remodeling company we can be. Ongoing training helps us stay sharp, and it also helps us provide better service to you, the homeowner.

Educational Events

 

Our team members regularly attend training events. Our installers, project managers, and office staff all look forward to learning more and becoming even better at their jobs.

 

We’ve been busy for the last couple of months, and we have a busy Fall ahead of us.

• CCN Sales Boot Camp in Maryland Aug 24th-28th - At this event, we focused on customer satisfaction. CCN’s sales experts stress the importance of listening to the customer, answering any and all questions, giving accurate estimates, and ensuring customer satisfaction with a project that’s both on time and on-budget. We never want the sales process to be a source of frustration for you, the homeowner, so we work hard to make sure we’re meeting your needs and answering your questions.
• CCN Blue Collar Management Boot Camp in Maryland Sept 10th-12th - This boot camp will be an intense three days, but we’re looking forward to it. Our goal here is to help our installers, managers, and office staff work as a perfect team. We’re already good communicators, and we love our co-workers, but we know there’s always room for improvement. We want to build the most efficient, detail-oriented, focused, communicative, and customer-focused team we can. We’re already all on the same page, and we know there’s nowhere to go but up. When we work as a perfect team, we can offer even better service to you.
• CCN Fall Peak Performance Conference in Chicago Sept 28th – Oct 2nd - This is one of the biggest events of the year for contractors around the country. We get to meet other successful contractors and learn from their experiences. We’ll also be treated to world-class seminars on management, customer service, and office administration. CCN’s Fall Conference also provides the best hands-on training in the business, and our installers are always excited to learn something new.
• Remodeling Show in Chicago Oct 1st - 2nd - While we’re in Chicago, we’re attending another event, too. We’ll take any high-quality learning opportunity that comes our way. At the Remodeling Show, we’ll get a chance to meet with industry-leading manufacturers, who help us serve you with better materials and more knowledge. There’s plenty of business training and hands-on training to go around, too. The Remodeling Show is also a great place to chat with other contractors from around the country and see how they’re providing great service to their customers.

More Training  

 

We don’t limit our training to conferences. Sure, we love traveling, meeting new people, and learning from nationally-respected experts, but we can do some of that right here on the Carolina Coast, too.

 

Two of our favorite manufacturers, in particular, offer great online training courses for our installers.

 

As you probably already know, we’re the only Elite Preferred James Hardie Remodeler on the Carolina Coast. Over 4 million American homeowners have already chosen James Hardie Fiber Cement siding for their homes, and there are only more on the way.

 

James Hardie makes an amazing product. We love working with the materials, and we love the functionality and aesthetic appeal it brings to our clients’ homes. Whenever they offer an online training course, we jump at the chance to sign up.

 

We’re also in the 3% of roofers honored with the title of GAF Master Elite Installers. It’s a privilege to be in that top percentage, but it also means we never stop learning and evolving. We’re always the first roofing contractor in line for more GAF training.

 

If we want to give homeowners on the Carolina Coast the service they deserve, we have to be committed to continuing education-- and we are. It’s only through vigilant training and a real passion for exterior remodeling that we continue to improve our knowledge and our craft.

 

If we can’t provide you with the best service and a job well done, what’s the point?

 

Premeditated Excellence

Randy Hann